Privacy Policy

Welcome to DocsReader LTD’s Privacy Policy. This document explains how we collect, use, store, and protect your personal data, as well as your rights concerning your information. By using our website and services, you agree to the practices outlined in this Privacy Policy.

1. Who we are

This Privacy Policy applies to DocsReader LTD (“we,” “us,” “our”), a company incorporated in Gibraltar under ID 124249.

Registered Office Address:
Suite 4.3.02, Block 4,
Eurotowers, Gibraltar,
GX11 1AA, Gibraltar.

2. Information We Collect

2.1 Data You Provide Directly

We collect personal data that you voluntarily provide when signing up for our services, such as your name, email address, and payment information (processed via secure third-party providers). You may also upload documents or share other information as part of your use of our platform.

2.2 Automatically Collected Data

When you use our website or app, we automatically collect technical information, such as:

• Device and browser information
• IP address and geolocation (if permissions are enabled)
• Usage data (e.g., pages viewed, features used)

3. How We Use Your Information

Your data is used solely for the following purposes:

• To provide and improve our services;
• To personalize your experience and recommend features;
• For customer support and communication;
• To comply with legal obligations;
• To prevent fraud or unauthorized access.

4. Sharing and Disclosure of Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information in limited situations:

• With trusted service providers (e.g., payment processors, cloud storage providers).
• If required by law or to comply with legal processes.

5. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, or as required by law. Documents and personal data can be deleted upon request (see Section 6 below).

6. Account and Data Deletion

If you would like to delete your account or request the removal of specific data, please email us at wecare@docs-reader.com.

• Deleting your account will permanently erase all associated data and files.
• This action cannot be undone.

7. Security and Storage of Information

We take the security of your personal data seriously. Your information is securely stored using Google Cloud, which provides industry-leading security measures, including:

• Advanced encryption during storage and transmission;
• Continuous monitoring to detect and prevent threats;
• Reliable backup and disaster recovery protocols to ensure data availability.

8. Cookies and Tracking Technologies

8.1 Cookies

We use session cookies to maintain your login status and enhance your user experience. Disabling cookies may limit certain functionality of our website.

8.2 Analytics

We use analytics tools to gather insights on how you interact with our platform, helping us improve our services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. The updated policy will be posted on our website with a new “Last Updated” date. Continued use of our services indicates your acceptance of these updates.

10. Gibraltar Privacy Rights

As a company based in Gibraltar, we comply with local data protection laws. Under these laws, you have the following rights:

• Access: The right to request access to your personal data;
• Correction: The right to have inaccurate or incomplete data corrected;
• Deletion: The right to request the deletion of your data, unless we are required to retain it for legal purposes;
• Restriction: The right to restrict the processing of your data under certain conditions;
• Portability: The right to request your data in a machine-readable format for transfer to another service provider.

To exercise these rights, please contact us at wecare@docs-reader.com. We aim to respond promptly to all requests.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or your personal data, please contact us by email wecare@docs-reader.com.